Rooms Section

The room module is essentially a centralized dashboard within the VICO platform that provides staff with real-time insights into the status of each room and its guests. It's designed to provide a clear, concise overview that helps manage housekeeping, front desk activities, and guest services effectively. Let's see what information and actions you will find here! - **Operational Filters:** As always, you'll find the filter bar at the top. Sort rooms by various criteria, such as status or room type, allowing for quick navigation and action on specific operational needs. - **Room and Type:** First two columns are used to quickly identify rooms and their type. - **Housekeeping:** Ensure rooms are prepared promptly for new guests, change the cleaning status, or even request cleaning from the housekeeping column. Simply click on the status and select. - **Info:** This section will display guest requests such as 'Do Not Disturb' or 'Do Not Clean,' ensuring their preferences are respected and communicated to staff. - **Stay & Guest Information:** Basic but useful information at a glance. Stay duration, number of guests, complete name and ID. You will also see the balance including the outstanding amount in red. - **Action Buttons:** Located on the right side of each row, action buttons allow for quick operations like initiating direct communication, accessing the “Stay info” or the room information screen. Refer to the “Action buttons” section to find out more about this feature!

The “Room Data” screen in your ViCo platform serves as a centralized hub for detailed information on individual rooms within your property. Here’s what you can expect:

• Room Identification: At the top, the room number alongside its category is displayed. This gives you a quick reference to the room’s location and type.
• Room Features: You’ll also find a description highlighting the room’s special features, like its size, number of beds, guests, etc. It is your job to make sure the descriptions are precise and up to date. This will help you know your hotel and sell it better!
• Occupancy Status: The top right corner indicates whether the room is currently occupied, vacant, out of service, etc.
• Stay History: The lower section documents past occupancies, listing the names of previous guests, their guest count, and their check-in and check-out dates. As always, you can click on them to enter the Stay info of that particular stay.

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