Setting up everything to support you

Guest Section

This intuitive interface presents a comprehensive overview of all your guests, giving you quick access to essential details and seamless management capabilities. Here's what you'll find and how to use this section: - **Search Functionality:** At the top, the search bar allows you to effortlessly locate guests by name, surname, or ID, ensuring that you can quickly find who you're looking for. - **Filter Options:** Streamline your view by using filters to display guests based on criteria such as travel type or date of last visit. For a focused view, toggle the 'Only Checked-In Guests' option to see who's currently staying. - **Guest Details:** Each guest entry displays vital information at a glance. You'll see their name, age, and nationality, accompanied by a flag representing their country. A unique ID is also provided for each guest for easy reference. - **Visit Timeline:** Track the guest's engagement with your hotel, noting their first and last visit dates, total number of stays, and the purpose of travel – be it for leisure or business, event attendance, or other. - **Account Balance:** Easily monitor each guest's current account balance, which reflects charges or credits incurred during their stay. Important. The amount displayed in black represents the grand total of the guest's account. Any figures shown in red indicate the outstanding balance – this is what the guest still owes. It provides a clear visual cue for accounts that require attention, ensuring no payment is missed. - **Action Buttons:** On the right side of each guest´s details, action buttons allow for quick operations like initiating direct communication, accessing the “Stay info” or the guest information screen. Refer to the “Action buttons” section to find out more about this feature!

Action buttons

- **Send message to guest:** This action allows for immediate direct communication with the selected guest, perfect for confirming details, addressing special requests, or offering personalized touches to their stay. - **Stay info:** Quick access to one of the most important screens of the system. We will explore this screen right after this. - **Guest info:** If you want to dig deeper into this particular guest's history, you can access this screen and explore all their previous stays with you. - **Room Data Insights:** To uncover the history of occupancy for a particular room or delve into specific details about its features, the 'Room Data' section is your go-to resource.


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